At Global Water Tank, we take immense pride in the quality of our hygiene services. Since we provide a professional service, “returns” are not applicable in the traditional sense. However, your satisfaction is our priority, and we offer the following guarantee:

1. 100% Satisfaction Guarantee

If you are not satisfied with the cleaning quality at the time of service completion, please inform our on-site supervisor immediately. We will re-clean the specific areas to meet our quality standards at no additional cost.

2. 24-Hour Service Warranty

If you notice any visible dirt or residue within 24 hours after our team has completed the job, we will dispatch a technician to your location for a follow-up inspection and rectifying the issue free of charge.

3. Cancellation & Rescheduling

• Advance Notice: We request at least 12 to 24 hours notice for any cancellations or rescheduling of your appointment.

• Late Cancellation: Cancellations made less than 4 hours before the scheduled visit may incur a small “Visiting Fee” to cover transport and logistics costs.

4. Refund Policy

• Service Executed: Once a service is fully performed and signed off by the customer, no refunds will be issued.

• Pre-payments: If you have made a pre-payment and wish to cancel your booking (at least 24 hours in advance), a full refund will be processed to your original payment method within 5-7 business days.

• Equipment/Tank Damage: In the highly unlikely event of any damage caused by our equipment, a thorough investigation will be conducted. If proven, we will cover the repair costs or provide an equivalent refund.

5. Contact Us

For any complaints, feedback, or refund inquiries, please reach out to our support team:

• Email: support@globalwatertank.com

• Helpline: +91-18002026240